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Residential moving frequently asked questions

 

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Why JK?

We’re in your neighborhood

A family unpacking boxes in their new home, JK your trusted moving company

Why JK?

We’re in your neighborhood

JK is the mover that understands what matters most to you. When you move, you’re packing up more than just “stuff.” You’re packing everything that makes your house a home. Whether you’re in D.C., Maryland, or Virginia, we’ll help you get it there safely.

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1,000+
EMPLOYEES TRAINED ANNUALLY
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500K+
CUSTOMER MOVES
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Tips and advice to make your residential move successful

What type of estimates do you provide? 

JK Moving Services offers three options for estimating your move:

  1. Virtual self-survey with Yembo AI
  2. Virtual consultation with a Move Consultant
  3. In-home consultation with a Move Consultant

Will I get an itemized list of my possessions before they’re loaded into the truck?

Yes. If you’re moving long-distance or moving into storage, JK provides a complete list, which also notes the condition of every item.

Are you movers full-time employees?

Yes. We use full-time employees who have been background-checked, drug-tested, and trained in our own facilities.

Will I have the same crew on my move from start to finish?

For local moves in the greater Washington, DC area, yes. for long-distance and international moves, we’ll work with AMSA– and FIDI/FAIM-certified suppliers. That way you’re guaranteed great service from start to finish.

How will you protect my furniture and home during the move?

JK’s fully trained crews pad furniture with durable stretch wrap that protects it while still letting the upholstery breathe. We also pad and protect critical areas such as carpets, floors, doors, woodwork, doorjambs, and banisters.

What happens if a truck breaks down or a driver calls in sick?

Don’t worry. Another truck and/or trained crew will soon arrive, where and when they’re needed.

Are all of the moving trucks owned by the company?

Yes. We own and maintain our trucks in-house to ensure maximum performance and reduce the likelihood of breakdown or failure.

Where will you store my belongings?

For local moves in the greater Washington, DC area, we’ll arrange for storage in our secure facilities in Maryland or Virginia. Outside of the Washington, DC area, we’ll work with our qualified network of storage providers.

Are your moving practices sustainable?

Yes. From the reusable crates for our Commercial moves to our e-cycling practices and thousands of community connections for donations, JK aims at every step to make moving friendly for our planet as well as our customers. Read about JK’s sustainable business practices.

Will my insurance cover my belongings during the move?

Most homeowner’s policies do not cover household goods while they’re in transit with a moving company. Protect yourself and find out about our valuation options.