It’s three months before your big move and you’re actively requesting three in-home estimates from three different AMSA, ProMover-certified moving companies. One of these companies will be responsible for packing, moving, and unpacking your most prized possessions.
But how exactly will that company quote, plan, and execute your move to keep your moving experience worry-free?
Here at JK, we have a detailed road map of the process from initial quote request to our JK driver and crew driving off into the sunset after your successful move.
The introduction
When you first contact JK Moving Services about a move quote, a member of our team will schedule an in-home survey appointment at your convenience.
The survey
A JK move consultant will show up to your home on time and ready to complete a thorough walkthrough of your property. The representative will use a tablet with a special app to collect details about loading and unloading conditions, storage needs, and items of high value to you and your family. Before the meeting ends, the representative will provide a cost estimate.
The scheduling
Once you select JK as your mover, you’ll receive an email to confirm dates and times of the move along with important tips and valuation information. A few days before the move, you will receive a call from a JK move coordinator to clarify any questions about the moving day process.
The dispatch
The morning of your move, a fully trained and uniformed crew of JK’s finest will collect paperwork and instructions from the operations team. After receiving their marching orders, the crew will ensure that they have all of the necessary equipment loaded into their truck and being the journey to your home.
The packing and loading
The moving crew will arrive at your residence during the specified time window and introduce themselves to you before laying down floor and overall home protection. The move manager (typically, the truck driver) will join you for another walkthrough of the home and make note of items of concern listed in the notes from dispatch. After the walkthrough, you will need to sign a few more forms – including a valuation form – before the crew starts the move. Then the crew will begin packing and loading your boxes and furniture into the JK truck.
The unloading and unpacking
At your new home, the move manager will again join you for a walkthrough of the home before the crew gets to work. Once the crew finishes moving your belongings, the move manager will go on one final walkthrough with you to make sure all items were put in the correct place and all items were reassembled properly.
The sunset
Following the final walkthrough, the JK team will climb into the truck, wave goodbye, and drive into the sunset, as you and your family begin to enjoy your new home.
Throughout the process, JK customer service members will call to make sure you’re pleased with your progression along the road map and to answer questions.
If you’re ready to plan your summer move with the largest independent moving company in North America, call JK today at 703.260.4282.