You can entrust JK and our sister company, CapRelo, with your employee relocation programs—and staff productivity and happiness. We respect that trust by partnering with interstate and international movers who are just as committed to quality as we are.
Companies we work with must be licensed and bonded, with a quarterly claims ratio of less than 10 percent, and our international moving partners must be FIDI/FAIM certified. We regularly grade suppliers before, during, and after each move on criteria including:
- Customer satisfaction and communications skills
- On-time pick-up and delivery
- The quality of their packing, loading, and unpacking
- Compliance, invoicing, and claims accuracy
- The timeliness of their documents (within 10 days of delivery) and claims information
Through our easy-to-use, mobile-optimized portal, you’ll be able to track milestones and generate reports on demand.
Ensuring quality at every step
JK keeps interstate and international relocations on track by getting you the right information, right away. We check and recheck charges for accuracy. After the paperwork is delivered, we audit and process it without delay. And if claims arise, we work to settle them within 30 days of filing.